Information & Service

Bus Terminal

Bus Terminal
The bus terminal on the first floor can accommodate both local buses and express buses departing from and arriving at Shibuya.
Bus stops dispersed in the vicinity of the West and South exits are integrated and barrier-free paths have been secured.
In addition, there are shuttle buses from Haneda and Narita airports for easy access from the airports.
This allows visitors to enjoy a stress-free visit to Shibuya's new gateway.

Tourism support facility shibuya-sanTourism support facility shibuya-san

Also, by establishing an integrated bus terminal and tourist information facility, we are aiming to further increase the international competitiveness of the Shibuya Station area as “Shibuya’s western gateway”.

shibuya-san

Main Features

Tourism support function

Tourist Information

The Tokyo version of “Time Out”, the city guide published in 108 cities in 39 countries worldwide is available here. A guide map providing tourist information in English is displayed inside the facility.

Art Center function

Art Center

In addition to transmitting the charm of Shibuya’s traditional art and culture, this cross-cultural exchange hub communicates Shibuya’s charm to the world.

Night business

Nighttime Operation

Open until 23:00, later than other information centers in the area, and also offering promotion for Shibuya’s night tourism.

Services Tourist information, luggage storage and delivery, airport shuttle bus ticket sales and waiting area, foreign currency exchange, Shibuya experience programs, drink sales, art center, events
Operating Hours 10:00–23:00

Click here for more info about shibuya-san tourist information&art center and art center

Shop Guide

Arriving by train

JR Yamanote Line: 1-minute walk from West Exit

Keio Inokashira Line: 1-minute walk from West Exit

Tokyo Metro Hanzomon Line, Tokyu Toyoko Line, Den-en-toshi Line: 2-minute walk from Exit 5

Tokyo Metro Ginza Line: 1-minute walk from Shibuya Mark City

MAPMAP

Car and motorbike entry and exit routes

Parking entrance

Parking entrance

Visit by car / motorcycle, exit routeVisit by car / motorcycle, exit route

Visit by car / motorcycle, exit route

Parking Lot Usage Guide

Fee ¥400 / 30 minutes
Maximum Fee 7:00–23:00 : maximum ¥2,200(Tax-included price)
all day 23:00–next day 7:00 : maximum ¥500(Tax-included price)
Operating Hours 7:00–23:30(last entry 23:00)
*You cannot enter or leave the parking outside business hours.
*These rates also apply outside of normal business hours.
Complimentary
Parking Time
¥3,000 or more: 1 hour
¥10,000 or more : 2 hours
¥30,000 or more : 3 hours
*Same for all 5 blocks
Unit price adjustment between blocks
(integrated operation)
¥150 / 30 minutes
¥2,200 / 24 hours
*Same for all 5 blocks
Admissible Vehicle Sizes [Ordinary Vehicles]
Total length 5,300mm, total width 1,930mm (1,910mm for imported vehicles), total height 1,550mm, weight 2,400kg, minimum ground clearance 90mm (incl. mudflaps)

[High-Roof Vehicles]
Total length 5,300mm, total width 1,930mm (1,910mm for imported vehicles), total height 2,050mm, weight 2,400kg, minimum ground clearance 90mm (incl. mudflaps)

・All parking is done mechanically; no flat parking spaces are available.
・In some cases, even vehicles sized within the above limits cannot be parked.
・Vehicles with roof carriers, modified vehicles, and vehicles carrying dangerous items, etc. cannot be parked.

Wide area map

Wide area map

Motorbike and Bicycle Parking Usage Guide

  Motorbikes (motorcycles) Bicycles  
Fee ¥100 / 2 hours ¥100 / 4 hours  
Maximum Fee None None  
Operating Hours 7:00–25:00 4:30–25:00  
Motorbikes
(motorcycles)
Bicycles

Visiting from the Airport

PRONTO

Floor 1F
Category cafe/bar
Operating Hours

Weekday:
Cafe 7:00~17:00
Bar 17:00~23:00

Saturday:
Cafe 8:00~17:00
Bar 17:00~23:00

Sunday & Holiday:
Cafe 9:00~17:00
Bar 17:00~23:00

Parking validation not available
TEL 03-5422-3139
Website http://www.pronto.co.jp

PRONTO provides a convenient atmosphere all day for all the working customers, having “Café during the day, Sakaba during the evening”, “two faced” as key words.
For before heading to work, a short break, a café for people to gather, where you can call it a community.
Or for sakaba to enjoy gathering and communication with your close friends.
Café and Sakaba, enjoy the “Two faced” store
which only PRONTO can provide.

TSUJITA

Floor 1F
Category tukemen
Operating Hours 11:00~22:00
Parking validation not available
TEL 03-6809-0019
Website https://tsukemen-tsujita.com/

"From taste to a bond"
Soup made over dozens of hours using ingredients selected carefully every day.
We’ve maintained the same taste for more than 15 years while also making efforts to evolve on a daily basis. At Tsujita, we strive every day to be a restaurant that cherishes the bonds created between customers and staff through a carefully crafted bowl of ramen noodles.

STARBUCKS

Floor 1F
Category cafe
Operating Hours 7:00~22:30
Parking validation not available
TEL -
Website https://www.starbucks.co.jp/

A specialty coffee store established in Seattle, USA. The Shibuya Fukuras location is mainly for takeout. Enjoy a wide variety of espresso-based drinks made using high-quality Arabica coffee beans while you're on the go!

shibuya-san tourist information&art center

Floor 1F
Category tourist information
Operating Hours 10:00-23:00
Parking validation not available
TEL -
Website https://shibuyasan.jp/en/

shibuya-san provides sightseeing assistance and also serves as an art center. We hope to make the facility a center from which new culture is born as a result of the power of art being a catalyst that brings people together, a place that may be limited in space but is neither dull like a conventional tourist information office nor still like an art museum.

Sumitomo Mitsui Banking

Floor B1~2F
Category BANK
Operating Hours

Weekday:
9:00~15:00

Saturday , Sunday & Holiday:
10:00~17:00

Parking validation not available
TEL 03-3463-7111
Website https://www.e-map.ne.jp/smt/
smbcbank/inf/2501141000234/

Only consultation services for individual customers (mortgage, insurance, asset management) are available on Saturdays, Sundays, and public holidays.

SMBC Nikko Securities

Floor B1,2F
Category BANK/Securities
Operating Hours

Weekday:
9:00~15:00

Saturday , Sunday & Holiday:
10:00~17:00

Parking validation not available
TEL 03-3463-7111
Website https://www.e-map.ne.jp/smt/
smbcbank/inf/2501141000234/

Only consultation services for individual customers (mortgage, insurance, asset management) are available on Saturdays, Sundays, and public holidays.